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Frequently Asked Questions
We offer a range of shipping methods, including standard courier services, same-day delivery, and international shipping. Our options are tailored to meet various delivery needs and ensure your packages arrive on time.
Starting is easy! Simply create an account on our platform, choose your preferred shipping method, and provide the necessary details. Our system will guide you through the process step by step.
Custom duties are applied when your shipment exceeds the duty-free threshold or falls under restricted categories as defined by the destination country’s customs regulations. Be sure to review the requirements for your specific destination.
For heavy items, we recommend using our freight shipping services, which are specifically designed to handle large and bulky items securely and cost-effectively.
If your order arrives damaged, please contact our customer support team immediately. We’ll guide you through the claims process and work with you to resolve the issue promptly.
It typically takes about 3-5 business days for your package to arrive, depending on the shipping origin and destination. We strive to deliver your package as quickly as possible.
We ship 5 times a week (Mon-Fri), ensuring consistent and reliable service to meet your shipping needs.